PAMBUDI, Galih Luhur. PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION, CUSTOMER COMMITMENT, CUSTOMER VALUE TERHADAP CUSTOMER BEHAVIOURAL LOYALTY PADA LAYANAN INTERNET INDIHOME DI SURABAYA. CALYPTRA, [S.l.], v. 6, n. 2, p. Hal. 1068 – 1088, sep. 2017. ISSN 2302-8203. Available at: <http://journal.ubaya.ac.id/index.php/jimus/article/view/1034>. Date accessed: 23 sep. 2019.