TJOAPUTRI, Jennifer Viony; ALIMBUDIONO, Ria Sandra. PENERAPAN NON-FINANCIAL PERFORMANCE MEASURES UNTUK MENINGKATKAN KINERJA FRONT OFFICE DEPARTMENT ROYAL JELITA HOTEL BANJARMASIN. CALYPTRA, [S.l.], v. 7, n. 1, p. Hal. 275 - 293, mar. 2018. ISSN 2302-8203. Available at: <http://journal.ubaya.ac.id/index.php/jimus/article/view/1154>. Date accessed: 21 jan. 2019.