[1]
Lie, J. and Yulika Rosita Agrippina 2025. The Role of Omni-Channel Integration Quality and Perceived Value in Shaping Customer Satisfaction and Loyalty in BCA Basic Banking Services. Journal of Entrepreneurship & Business. 6, 2 (Jun. 2025), 119-130. DOI:https://doi.org/10.24123/jeb.v6i2.7340.