Masruroh, Dewi, and Fathul Himam. “The Role of Emotional Intelligence, Job Satisfaction and Transformational Leadership Toward Organizational Citizenship Behavior of Nurses”. ANIMA Indonesian Psychological Journal 29, no. 3 (April 1, 2014): 136-145. Accessed July 22, 2024. https://journal.ubaya.ac.id/index.php/jpa/article/view/4268.