• Aisyah Pia Asrunputri Universitas Islam As-Syafi'iyah
  • Ubaydah Asidiki Universitas Islam As-Syafi'iyah
  • Tiara Sandika Dewi Universitas Islam As-Syafi'iyah
Abstract Views: 20 times
PDF Downloads: 27 times
Keywords: Disruption, Deloitte, Readiness Gap, Risks, Resilience


This research is intended to identify how the organizational readiness in facing the era of disruption  can  enhanced, using  certain  strategies such as  resilience- based strategies.  Today's organizations are required to be resilient in facing disruption. This disruption gives birth to various risks that must be faced by businesses. Organizations are expanding their perspectives that were once only around operations and finance, now involving human resources. Therefore, it is important for organizations to understand the disruption that affect the organization and their readiness to face these risks. This research uses instruments developed by Deloitte (2023) focusing on measuring the readiness gap trends; ranging from readiness gap in a skill-based approach to readiness gap in leadership in a disrupted world. The sample of this research involving business owners and managers in Indonesia. The results show that majority of the respondents have a significant level of readiness in facing the era of disruption especially in terms of anticipating societal and environmental risk in daily business operation.


Download data is not yet available.


Chan, C. M. L., Teoh, S. Y., Yeow, A., & Pan, G. (2019). Agility in responding to disruptive digital innovation: Case study of an SME. Information Systems Journal, 29(2), 436–455. https://doi.org/10.1111/isj.12215

Claus, L. (2019). HR disruption—Time already to reinvent talent management. BRQ Business Research Quarterly, 22(3), 207–215. https://doi.org/10.1016/j.brq.2019.04.002

Davenport, D., Alvarez, A., Natesan, S., Caldwell, M. T., Gallegos, M., Landry, A., Parsons, M., & Gottlieb, M. (2022). Faculty Recruitment, Retention, and Representation in Leadership: An Evidence-Based Guide to Best Practices for Diversity, Equity, and Inclusion from the Council of Residency Directors in Emergency Medicine. Western Journal of Emergency Medicine, 23(1), 62–71. https://doi.org/10.5811/westjem.2021.8.53754

Eliot, J. L. (2020). Resilient Leadership: The Impact of a Servant Leader on the Resilience of their Followers. Advances in Developing Human Resources, 22(4), 404–418. https://doi.org/10.1177/1523422320945237

Deloitte (2023). New fundamentals for a boundaryless world | Deloitte Insights. https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2023/future-of-workforce-management.html?id=us:2sm:3li:4di_gl:5eng:6di

Jiang, J., Ding, W., Wang, R., & Li, S. (2022). Inclusive leadership and employees’ voice behavior: A moderated mediation model. Current Psychology, 41(9), 6395–6405. https://doi.org/10.1007/s12144-020-01139-8

Joshi, B. P. (2018). Disruptive Innovation in Hospitality Human Resource. Journal of Tourism and Hospitality Education, 8, 48–61. https://doi.org/10.3126/jthe.v8i0.20010

Jun, W., Nasir, M. H., Yousaf, Z., Khattak, A., Yasir, M., Javed, A., & Shirazi, S. H. (2022). Innovation performance in digital economy: does digital platform capability, improvisation capability and organizational readiness really matter? European Journal of Innovation Management, 25(5), 1309–1327. https://doi.org/10.1108/EJIM-10-2020-0422

Khajehpour, M., Sedaghatparast, E., & Rabieh, M. (2022). Designing a comprehensive model of organizational resilience in the banking industry of Iran. Asian Journal of Economics and Banking, 6(1), 69–87. https://doi.org/10.1108/ajeb-01-2021-0011

Kominfo. (2017). Culinary, Crafts, and Fashion, Biggest Contributor to Creative Economy. In Kominfo. https://www.kominfo.go.id/content/detail/11034/kuliner-kriya-dan-fashion-penyumbang-terbesar-ekonomi-kreatif/0/berita_satker

Mercer. (2022). Global Talent Trends 2022-2023. In Mercer Global Talent Trend. https://www.mercer.com/insights/people-strategy/future-of-work/global-talent-trends/

Ngoc Su, D., Luc Tra, D., Thi Huynh, H. M., Nguyen, H. H. T., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam. Current Issues in Tourism, 24(22), 3189–3205. https://doi.org/10.1080/13683500.2020.1863930

Robertson, J., Botha, E., Walker, B., Wordsworth, R., & Balzarova, M. (2022). Fortune favours the digitally mature: the impact of digital maturity on the organisational resilience of SME retailers during COVID-19. International Journal of Retail and Distribution Management, 50(8–9), 1182–1204. https://doi.org/10.1108/IJRDM-10-2021-0514

Rosyadi, S., Kusuma, A. S., Fitrah, E., Haryanto, A., & Adawiyah, W. (2020). The Multi-Stakeholder’s Role in an Integrated Mentoring Model for SMEs in the Creative Economy Sector. SAGE Open, 10(4). https://doi.org/10.1177/2158244020963604

Selimovic, J., Pilav-Velic, A., and Krndzija, L. (2021). Digital workplace transformation in the financial service sector: Investigating the relationship between employees’ expectations and intentions. Technology in Society. https://doi.org/10.1016/j.techsoc.2021.101640

Singh, J. P., Chand, P. K., Mittal, A., & Aggarwal, A. (2020). High-performance work system and organizational citizenship behaviour at the shop floor. Benchmarking, 27(4), 1369–1398. https://doi.org/10.1108/BIJ-07-2019-0339

Sousa, M. J. and Rocha, A. (2019). Skills for disruptive digital business. Journal of Business Research. https://doi.org//10.1016/j.jbusres.2017.12.051

Tan, J. (2023). HR leaders in Indonesia prioritising talent and wellbeing. HRM Asia. https://hrmasia.com/hr-leaders-in-indonesia-prioritising-talent-and-wellbeing/

Vaishnavi, V., Suresh, M., & Dutta, P. (2019). A study on the influence of factors associated with organizational readiness for change in healthcare organizations using TISM. Benchmarking, 26(4), 1290–1313. https://doi.org/10.1108/BIJ-06-2018-0161

Yong, J. Y., Yusliza, M. Y., Ramayah, T., Chiappetta Jabbour, C. J., Sehnem, S., & Mani, V. (2020). Pathways towards sustainability in manufacturing organizations: Empirical evidence on the role of green human resource management. Business Strategy and the Environment, 29(1), 212–228. https://doi.org/10.1002/bse.2359

How to Cite
Asrunputri, A. P., Asidiki, U., & Dewi, T. S. (2024). ENHANCING ORGANIZATIONAL READINESS IN FACING THE ERA OF DISRUPTION WITH RESILIENCE – BASED STRATEGY. Jurnal Bisnis Terapan, 8(1), 28 - 35. https://doi.org/10.24123/jbt.v8i1.6003