Investigating Organizational Determinants of Job Satisfaction: Mediating Role of Motivation

  • Sehan Tjanturi Atma Jaya Catholic University of Indonesia, Indonesia
  • Endang Sulistyaningsih Atma Jaya Catholic University of Indonesia, Indonesia
  • Shu-Hsun Ho Providence University, Taiwan
Abstract Views: 28 times
PDF Downloads: 34 times
Keywords: Job Satisfaction, Motivation, Organizational Climate, Perceived Organizational Support


Purpose: The objective of this research is to examine the influence of Organizational Climate and Perceived Organizational Support on Job Satisfaction, with Motivation acting as a mediating variable among Digital Agency Workers in Indonesia.

Method: The study involved disseminating questionnaires to 76 employees across three digital agency firms located in the Jakarta Metropolitan Area, Indonesia, utilizing the convenience sampling method. The analysis of the collected data was performed through Structural Equation Modeling (SEM) using the Smart PLS 4 software.

Result: The study's findings indicate that Organizational Climate and Perceived Organizational Support exert a direct influence on Job Satisfaction and on Motivation. Moreover, it was discovered that Motivation serves as a mediating factor in the relationship between Organizational Climate and Job Satisfaction, as well as between Perceived Organizational Support and Job Satisfaction. The author stresses the need for future research to focus on various external factors when analyzing job satisfaction. This includes factors such as personality traits, economic conditions, and challenges specific to certain industries.


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Author Biographies

Sehan Tjanturi, Atma Jaya Catholic University of Indonesia, Indonesia

He has graduated from the Master of Management Program and holds the title "MM" from, the Faculty of Economics and Business, Atma Jaya Catholic University of Indonesia.  He was able to finish his second degree in Global Master of Business Administration, at Providence University, Shalu-Taichung, Taiwan, and holds a second title "MBA" since he was part of a Double Degree student. 

Shu-Hsun Ho, Providence University, Taiwan
She is a Professor of the Global Master of Business Administration, at Providence University, Shalu-Taichung, Taiwan.
She was Sehan Tjanturi's thesis co-supervisor during his double degree program at Providence University.


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How to Cite
Tjanturi, S., Sulistyaningsih, E., & Ho, S.-H. (2024). Investigating Organizational Determinants of Job Satisfaction: Mediating Role of Motivation. Journal of Entrepreneurship and Business, 5(2), 106 - 124.