PENYUSUNAN MODUL THE GREAT EMPLOYEE UNTUK MENINGKATKAN KETERIKATAN KERJA PADA PEGAWAI HOTEL “S”
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Keywords:
Keterikatan Kerja, Modul
Abstract
Tujuan dalam penelitian ini adalah penyusunan sebuah modul The Great Employee, sebagai upaya untuk meningkatkan keterikatan kerja pegawai dan mengetahui manfaat dari modul yang telah dibuat. Subjek penelitian ini adalah 10 orang pegawai hotel “S”. Metode asesmen yang digunakan adalah metode wawancara. Teknik pengambilan sampel dalam penelitian ini menggunakan metode purposive sampling, sehingga pengambilan sampel didasarkan pada tujuan dan kriteria. Hasil penelitian ini adalah bahwa faktor-faktor yang memengaruhi keterikatan kerja dalam diri pegawai adalah makna kerja, self-efficacy, optimisme, organizational citizenship behavior, dukungan sosial, dan umpan balik kerja.
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References
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Bakker, A.B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International Vol. 13 (3).
Chaudhary, R., Rangnekar, S., & Barua, M.K. (2012). Relationships between occupational self efficacy, human resource development climate, and work engagement. Team Performance Management Vol. 18 (7/8).
Dimitrov, D. (2012). Sources of meaningfulness in the workplace: a study in the US hospitality sector. European Journal of Training and Development Vol. 36 (2/3).
Kahn, W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal Vol. 33 (3).
Lee, C. & Way, K. (2010). Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention. International Journal of Hospitality Management Vol. 29.
McAlister, D. (1991). Regrounding organizational citizenship behavior research. Academy of Management.
Mulder, R.H., & Ellinger, A.D. (2013). Perceptions of quality of feedback in organizations. Characteristics, determinants, outcomes of feedback, and possibilities for improvement: introduction to a special issue. European Journal of Training and Development Vol. 37 (1).
Schaufeli, W.B., Salanova, M., Gonzales-Roma, V., & Bakker, A.B. (2002). The measurement of Engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies Vol. 3 (2).
Schobat, L.M. & Vigoda-Gadot, E. (2010). Engage me once again: is employee engagement for real, or is it same lady - different dress?. Handbook of Employee Engagement: Perspective, Issues, Research and Practice. Edward Elgar Publishing, Inc.
Shumaker, S. A., & Brownell, A. (1984). Toward a theory of social support: closing conceptual gap. Journal of Social Issues Vol. 40 (4).
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung. Alfabeta.
Published
2016-03-01
Section
Bidang Magister Psikologi (MPSI)
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